Transitioning People

When a team is merged or a new manager is brought in there is always a transitional time that can cut productivity something community banks and businesses can ill afford in the current economic climate.

Utilization of the Successful Transitions program manages expectations from both sides, identifies issues and priorities, sets the tone for open communication and builds rapport between manager and staff.

Successful Transitions is a two day six to eight hour program that builds rapport among a team and gives a new manager instant credibility with his/her people thus preventing or shortening the loss of productivity that occurs during any time of change.

Process:
Day 1: The facilitator discusses with staff information about concerns and hopes for transition, specific questions for new manager and what they want manager to understand about them and their work in a three to four hour group meeting. Afterwards the facilitator meets with the new manager to brief him/her on the substance of issues raised, and the perception of staff regarding transition.

Day 2: Group meets together and the new manager, assisted by the facilitator, addresses concerns and fears raised. Following the group meeting, the facilitator meets separately with new manager for wrap-up conversation that puts in place an outline for manager to utilize to insure that staffs concerns are addressed.